Your Website Order — On The Maps

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Get My Website Online

You do good work. Your website should show it.

Professional websites built for contractors.

$497 one-time · $19.99/mo hosting & updates

Get My Website Online

Privacy Policy

1. Information We Collect

We may collect the following information when you contact us, request services, or purchase a website:

Your name and business name.
Phone number and email address.
Business address and service areas.
Website and domain information.
Business photos, logos, and other materials you provide.
Payment and transaction details.
Messages, questions, and website update requests.

We may also collect basic technical information, such as your IP address, browser type, device information, and website usage data, through our website hosting provider or other tools.

2. How We Use Your Information

We use your information to:

Build, customize, and maintain your website.
Communicate with you about your website and services.
Process payments and manage monthly subscriptions.
Respond to questions and support requests.
Make requested changes to your website.
Connect your domain and publish your website.
Maintain the security and functionality of our services.
Comply with applicable legal obligations.

We only use your information for legitimate business purposes, as described in this policy.

3. Payment Information

Payments may be processed securely through third-party payment providers, such as PayPal.

When you make a payment, your payment information is handled according to the payment provider's security practices and privacy policies.

On The Maps does not directly collect or store your full credit card number or banking information when you pay through PayPal.

We may retain transaction records, payment confirmations, billing information, and subscription details for business and accounting purposes.

You can review PayPal's privacy practices at https://www.paypal.com/us/legalhub/paypal/privacy-full.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide your website services.

These may include:

Website-building and hosting platforms.
Domain registration providers.
Payment processors.
Website maintenance and technical service providers.
Communication and customer support tools.

We share information only as reasonably necessary for these services or when required by law.

5. Website Forms & Customer Inquiries

Websites we create may include contact forms or estimate request forms that allow homeowners and other visitors to contact your business.

Information submitted through these forms may include names, phone numbers, email addresses, project details, and other information voluntarily provided by visitors.

This information is intended to help our customers respond to inquiries and communicate with potential customers.

Depending on the website platform and services used, submitted information may be processed or stored by third-party providers.

Business owners are responsible for how they use customer information received through their websites and for complying with applicable privacy and communication laws.

6. Cookies & Website Analytics

Our website and third-party service providers may use cookies or similar technologies to support website functionality, security, and performance.

If analytics or tracking tools are enabled, they may collect information about how visitors interact with our website.

You can manage or disable certain cookies through your browser settings.

Some website features may not function properly if certain cookies are disabled.

7. How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

These measures may include using secure payment processors, reputable hosting providers, and access controls for website management.

However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

8. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

Provide our website services.
Maintain customer accounts and subscriptions.
Respond to support requests.
Maintain business and payment records.
Comply with legal and tax requirements.
Resolve disputes and enforce agreements.

When information is no longer needed, we take reasonable steps to delete it or securely dispose of it.

Some records may be retained longer when required by law.

9. Your Privacy Choices

You may contact us to:

Request access to personal information we maintain about you.
Request corrections to inaccurate information.
Request deletion of personal information, subject to applicable legal and business recordkeeping requirements.
Ask questions about how your information is used.

We will review and respond to privacy requests in accordance with applicable laws.

10. Third-Party Websites & Services

Our website may contain links to third-party websites or services, including payment processors and domain registration providers.

These third parties operate under their own privacy policies and terms.

On The Maps is not responsible for the privacy practices or content of websites and services we do not control.

We encourage you to review their policies before providing personal information.

11. Children's Privacy

Our services are intended for business owners and adults.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

When changes are made, we will update the date at the top of this page.

We encourage visitors to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

On The Maps

Call: (980) 251-9503·Text: (980) 251-9503

We will make reasonable efforts to respond to privacy-related questions and requests.

Terms of Service

1. Website Package

Your $497 one-time payment includes a professional website based on the preview provided to you.

Your website package includes:

A mobile-friendly website design.
Your business name, contact information, and services.
Your service areas and project photos.
Click-to-call buttons and a customer estimate request form.
Website customization, setup, and publishing.
Revisions before your website goes live.
The contractor business guides included with your purchase.

You may request as many revisions as needed before approving your website for launch, provided those revisions stay within the original website's scope.

Additional pages, major redesigns, custom functionality, or services outside the original package may require an additional fee. Any additional charges will be discussed and approved before work begins.

2. Monthly Hosting & Maintenance

In addition to the $497 one-time website fee, a monthly payment of $19.99 is required to keep your website online and maintained through On The Maps.

Your monthly plan includes:

Website hosting.
Basic website maintenance.
Updates to your business information.
Changes to your services and service areas.
Updates to text, photos, and other standard website content.
Basic technical support.

Monthly billing begins when your website goes live and continues automatically until canceled.

The monthly fee does not include domain registration, major redesigns, additional pages, or new features.

3. Website Changes & Updates

Before Your Website Goes Live

You may request unlimited revisions to your website's design, layout, text, photos, and other included elements before giving final approval.

After Your Website Goes Live

Your $19.99 monthly plan includes ongoing standard content updates, such as:

Changing business information or contact details.
Adding, removing, or updating services.
Updating service areas.
Replacing or adding project photos within the existing design.
Editing website text and descriptions.

Major design changes, additional pages, new functionality, or significant structural changes are not included in the monthly plan.

If a requested change requires an additional fee, you will be informed of the cost before any work begins.

4. Domain Name

A domain name is your website's address, such as yourbusiness.com.

If you already own a domain, On The Maps can help connect it to your website.

If you do not have a domain, you may purchase one yourself or have On The Maps assist with purchasing and setting one up.

Domain registration and renewal fees are separate from the website and monthly hosting fees. Most standard domains cost approximately $10–$20 per year, although prices may vary.

Your domain will be registered in your name, and you retain ownership of it as long as you maintain the required registration and renewal payments.

5. Website Completion Time

Most websites are completed within 2–5 business days after all necessary business information, photos, and other requested materials have been received.

Completion times are estimates and are not guaranteed.

Delays in receiving information, requested revisions, customer approvals, or circumstances outside our control may extend the completion timeframe.

Your website will not be published until you have had the opportunity to review and approve it.

6. Customer Responsibilities

You agree to:

Provide accurate and up-to-date business information.
Supply photos, logos, and other materials that you own or have permission to use.
Review your website and request any necessary corrections before approving it.
Maintain current payment information for ongoing services.
Notify On The Maps when your business information needs to be updated.

You are responsible for ensuring that your business information, claims, licenses, credentials, and other supplied content are accurate and comply with applicable laws.

On The Maps is not responsible for inaccurate information or unauthorized materials provided by the customer.

7. Payments & Refunds

One-Time Website Payment

The $497 website fee must be paid before customization work begins.

You may request a full refund before customization work has started.

Once customization work begins, the website fee becomes nonrefundable, except where required by law or if On The Maps fails to provide the agreed services.

If On The Maps is unable to complete the agreed website services, an appropriate refund will be provided.

Monthly Hosting Payments

The $19.99 monthly hosting fee is billed automatically beginning when your website goes live.

Monthly payments are nonrefundable once the applicable billing period begins, except where required by law.

No additional services or charges will be added without your approval.

8. Cancellation

You may cancel your monthly hosting and maintenance service at any time by contacting On The Maps.

There are no cancellation fees or long-term contracts.

After cancellation:

Your website will remain online until the end of your current paid billing period.
No further monthly hosting charges will be made.
Hosting, maintenance, and content updates will stop when your paid period ends.
You may request a website transfer as described below.

Canceling your monthly plan does not automatically transfer your website to another hosting provider.

9. Website Ownership & Transfers

Once your $497 website payment has been completed, you retain ownership of your business content, including your business information, logos, photos, and other materials you provided.

You also retain ownership of any domain registered in your name.

Your website is hosted and maintained through On The Maps while your monthly subscription is active.

Website Transfers

If you decide to cancel your hosting service, you may request to transfer your website to your own hosting or website platform account.

A one-time $49 website transfer fee applies.

The transfer includes the website files, content, or platform transfer access available through the website-building service used.

Some website platforms have their own hosting requirements, subscription fees, or technical limitations. Exact functionality and design may depend on the platform receiving the website.

Any hosting, domain, or platform fees after the transfer are your responsibility.

Third-party software, licensed tools, and proprietary platform technology are not transferred unless permitted by their respective providers.

10. Search Engines & Business Results

Your website will be set up so search engines such as Google can discover and index it.

On The Maps can also help connect your website to your Google Business Profile.

However, search engine rankings, website traffic, customer inquiries, leads, and sales are not guaranteed.

Results depend on several factors, including competition, location, customer demand, and search engine algorithms.

Website services are provided to help establish and improve your business's online presence, not as a guarantee of additional jobs or revenue.

11. Website Availability & Third-Party Services

On The Maps will make reasonable efforts to keep your website operating properly.

However, occasional downtime or technical issues may occur due to:

Website hosting providers.
Platform maintenance or updates.
Domain or DNS issues.
Internet outages.
Third-party service interruptions.
Circumstances outside our reasonable control.

Continuous, uninterrupted website availability is not guaranteed.

On The Maps will make reasonable efforts to resolve website issues within its control.

12. Customer Content & Permissions

You retain ownership of the original content and materials you provide.

By submitting photos, logos, text, or other materials, you give On The Maps permission to use those materials for creating, publishing, and maintaining your website.

You confirm that you have the necessary rights or permission to use any materials you provide.

On The Maps may use third-party tools, software, and website-building platforms to provide its services.

Any third-party materials remain subject to their applicable licenses and terms.

13. Service Limitations

The website package includes the services specifically described in these terms.

Unless separately agreed upon, the package does not include:

Paid advertising or Google Ads management.
Guaranteed search engine rankings.
Ongoing social media management.
Custom software development.
E-commerce or advanced booking systems.
Additional website pages or major redesigns after launch.

Additional services may be available for a separately agreed price.

14. Communication & Support

For website changes, billing questions, cancellation requests, or technical support, contact On The Maps.

Call: (980) 251-9503·Text: (980) 251-9503

Please provide your business name and a description of your request so we can assist you.

We will make reasonable efforts to respond to support requests in a timely manner.

15. Changes to These Terms

On The Maps may update these terms from time to time to reflect changes in services, business operations, or legal requirements.

Any material changes affecting existing customers will be communicated before they take effect.

Changes will not retroactively alter fees or services already agreed upon without your consent, except where permitted or required by law.

16. Governing Law

These terms are governed by the laws of the State of North Carolina, United States, subject to applicable federal law and any mandatory consumer protection laws.

17. Agreement & Acceptance

By completing your website purchase and accepting these terms, you acknowledge that:

The website requires a $497 one-time payment.
Ongoing hosting and maintenance cost $19.99 per month, beginning when your website goes live.
Domain registration and renewal fees are separate.
Standard content updates are included in your monthly plan.
Additional pages, major redesigns, and new features may cost extra.
You may cancel your monthly hosting service at any time without a cancellation fee.
A $49 transfer fee applies if you request a website transfer.
Website traffic, search rankings, leads, and sales are not guaranteed.
You have read, understood, and agree to these Website Service Terms & Conditions.

Call 980-251-9503 Text 980-251-9503